New “APP Programming“ Helpline – Service and Support Relating to HEIDENHAIN Software Solutions

The Connected Machining range of functions in our TNC controls enables your workshop to access all areas that accompany the production process. Furthermore, subsequent electronics collect data from encoders and forward them. But what is the best way to integrate these units and software solutions into your specific network?

From now on a helpline team will be available to answer all your questions about the IT connection of HEIDENHAIN products with data interface. The “APP programming” helpline advises you from the selection of the correct hardware and software for your application to the commissioning and to program adaptations at phone number +49 8669 31-3106 or by e-mail to service.appheidenhainde

Connected Machining integrates your workshop into the process chain and makes it even more efficient so that you can improve productivity, quality and flexibility. This does not only apply to the integration of machine tools with TNC controls. All HEIDENHAIN units, which acquire data on measuring and inspection stations in the production planning or quality assurance, can be integrated in your company network

The “APP programming” helpline answers your questions about the integration of the following software solutions and products with HEIDENHAIN interface:

  • RemoTools SDK
  • EIB 741
  • MSE 1000
  • Interface boards
  • ND 200: DLL connection to the PC and evaluation of the data interface

The software specialists of the “APP programming” helpline support you with their advice and assistance regarding the following topics - no matter whether you are a user or machine tool builder.

  • Advice on application to select the correct solution and adaptations which might become necessary
  • Setting up and commissioning of hardware and software, also worldwide as an on-site service
  • Training courses for the installed solutions
  • Implementation of your specific projects
  • High-level languages (inclusion of HEIDENHAIN libraries, understanding of the supplied examples and adaptation to other high-level languages)
  • Creation of required example applications

The “APP programming” helpline will, of course, also support future HEIDENHAIN products with data interface and HEIDENHAIN software solutions. If your have any questions, use your direct line to the HEIDENHAIN Helplines!

Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form